Guides and How-To Videos

Responsible Party Form

Fill out the appropriate form to update the name of the person responsible for your Arvig account. Residential / Home ServicesBusiness Services

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Run a Speed Test

Check your current internet speed.

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Set Up Email Forwarding

If you'd like your Arvig emails forwarded to a different email account, find out how to set that up.

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Set Up Recovery Email Address and Security Questions

Forgot your password? Find out why you should set a recovery email address and security questions in Webmail.

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Setting Up WTVE

Setup for VCR with DTA (Star Plans)

VCR setup instructions.

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Signal Strength Test for Wi-Fi

Test your wireless (Wi-Fi) signal strength.

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Slow Internet?

Follow these step-by-step instructions to troubleshoot a slow internet connection.* Please have the speed of service you are subscribed to, handy.

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Star Plan Support

View the instruction manual and support videos.

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Sun Outages

Learn how sun outages may cause some distortion or interference in your television service during the Spring and Fall equinoxes.

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