Guides and How-To Videos
Tech Support Scams
October 2020 Newsletter Tech support scams are an industry-wide issue where scammers use scare tactics to trick you into paying for unnecessary technical support services that supposedly fix device, platform or software problems. The scammer poses as a “security expert” calling to say that your computer has been infected and they can help you. Some …
Virtual Kidnapping: A Frightening Scam with a New Twist
FBI offers ways to recognize this scheme You answer a call from your daughter’s number. A woman can be heard screaming for help in the background. You yell out your daughter’s name. A forceful voice repeats the name and says she has been kidnapped, and if you don’t pay, she will be killed. A terrifying …
Watch Out For Door-to-Door Scams
October 2019 Newsletter Remember the duck test? “If it looks like a duck, swims like a duck and quacks like a duck, then it probably is a duck.” The old saying is mostly true, but sometimes the ducks are actually weasels in disguise. In recent months, Arvig has received multiple reports of people unaffiliated with …
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Whitelist and Blacklist Email Addresses and Domains
Spam is annoying, and spam protection isn't perfect. Learn how to whitelist email addresses and domains that have been incorrectly tagged as spam, and blacklist those you know are spam, but accidentally made it to your inbox.