How-to Videos and Guides

As the Coronavirus (COVID-19) continues to develop, we want our customers to know that our network is fully adapted to handle any anticipated increases in internet traffic and bandwidth demand. Meanwhile, if your service needs change, or you need to add or upgrade your plan, we’re available to help you via chat or phone. We have also taken precautionary measures and closed our offices due to the potential threat of the Coronavirus (COVID-19) and our Retail Center hours are by appointment only. Thank you for understanding and please know the health and well-being of our employees, customers and community are our primary focus.

Attention All Verizon Customers: Verizon is having issues with all call trunks being busy due to high call volume with so many people working from home. They are working on resolving this but it will be an ongoing issue during peak call hours. If you get an all circuits busy message when calling someone this is likely the reason why, keep trying and it will go through eventually. This is a nationwide problem that is out of our control.