Affordable Connectivity Program (ACP)
SCAM ALERT! Whether you're just signing up or you already participate, be aware of threats aimed at taking your discounts.
Congress recently created the Affordable Connectivity Program (ACP), a new long-term, $14 billion program, which will replace the Emergency Broadband Benefit Program. This investment in broadband affordability will help ensure families can afford the connections they need for work, school, health care and more for a long time.
Households enrolled in the Emergency Broadband Benefit Program as of 12/31/21 will continue to receive their current monthly benefit until 3/1/22.
While many program aspects remain the same, several changes were made to the eligibility criteria, and the monthly benefit amount will be reduced from up to $50 to up to $30. Eligible households residing on qualifying Tribal lands will continue to receive up to $75 monthly.
Arvig and its companies are not offering a one-time discount on a laptop, tablet or desktop computer.
Who is eligible for the Affordable Connectivity Program?
A household is eligible if one member of the household meets at least one of the following criteria:
- Qualifies for the Lifeline program;
- Participates in certain assistance programs such as SNAP, Medicaid, Federal Public Housing Assistance, SSI or WIC;
- Participates in Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal TANF, or Food Distribution Program on Indian Reservations;
- Has an income at or below 200% of the federal poverty guidelines;
- Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;
- Received a Federal Pell Grant during the current award year;
- Meets the eligibility criteria for a participating provider's existing low-income program.
You will receive additional information if you need to take steps to retain your benefit after the transition period.
A household may obtain broadband service supported by ACP from any participating carrier of their choosing, and a household may transfer their ACP benefit to another carrier at anytime.
How do I sign up?
As of December 31, 2021, eligible households will be able to enroll in the program to receive a monthly discount off the cost of broadband service from an approved provider. Existing Arvig customers who receive Lifeline automatically qualify for this program. Click here to confirm your participation.
If you do not receive Lifeline and need to apply for ACP, click here. You will receive an Application ID number - remember this for future use.
Finally, return to this page and complete this form using the exact same information you entered on your application, and enter the Application ID number you received.
Who may you contact with questions?
If you have any questions regarding information provided above, please contact Arvig Customer Care via the chat below or call 888.992.7844. You can also visit the FCC website.